Communication Skills At The 21st Century - 854 Words

In the 21st century, business has been more complex than ever due to companies expanding their companies to multiple locations, and perhaps even internationally. With the increased complexity of the business of the 21st century, communication skills have become vital in the workplace. Employers have since been striving to employ personnel with good communication skills in order to function in complex business environment. According to Nielsen, L. (n.d.), â€Å"Communication skills are the ability to absorb and transmit ideas orally and in writing.† She also states that employees that are able to inspire others and help reconcile conflict are high in demand to businesses. In the perspective of companies, their most valuable employees have great communication skills and have respectable person traits, such as reliability and integrity, and are likely to be company leaders. (Nielsen, L., n.d.). There are a variety of reasons that employees emphasize communication skills amongst t heir employees. For example, salespeople work in an environment where the speed and accuracy of their communication to customers can determine the difference between a sale and a missed opportunity (Nielsen, L., n.d.). Employees are searching for people who are able to communicate effectively orally and in writing as the employee who can make a compelling sales presentation, effectively communication via email, sound persuasive on the phone, write a complex business plan that is easily understood, or canShow MoreRelatedThe Importance Of Competencies For The 21st Century981 Words   |  4 Pages21st Century Skills The importance of competencies for the 21st century has led to fundamental questions about to what extent we provide the necessary knowledge base for children and youth to be competent in contemporary and future societies (Voogt et al., 2013). 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